Working together with an add-on vendor to solve a customers’ Jira Service Desk cloud challenges Not so long ago we had a new customer who wanted to have a Jira Service Desk implementation. Next to the normal requirements, like requests and custom fields, the customer had a few other requirements: Since they already had Jira…
Atlassian Apps Using Atlassian products can bring even more benefits due to the availability of apps (previously known as plugins or add-ons). Apps are available at the Atlassian Marketplace and offer functionality which is not available in the standard product. Two examples are apps for software testing and apps for requirements gathering. Apps are available for all products, but most Apps are available for JIRA and…
