How to trigger a Bamboo build from Jira Cloud

In Jira Server and Data Center, you have the option to trigger a build in Bamboo when releasing a version, the “Build & Release“-functionality as described here. Atlassian removed this functionality for Jira Cloud but did not document a good alternative solution to replace this functionality. We at TMC ALM did some research together with Atlassian Support and here it is!

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Backup your Cloud

This blog will provide information on making a backup of your Atlassian cloud instance and how you can create a backup strategy that is complementary to what Atlassian provides. We will share key details about why this is still an important topic even in this era of Cloud computing. We will explain the difference between redundancy, and backups and why these are two completely different topics. And why these are important aspects.

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Have Jira Service Management check the availability of the person responsible

A new support ticket has been created but your first line support engineer(s) doesn’t always know who’s usually involved with this customer and has to check if the person is available. Retrieving this information by asking around and checking calendar availability can be time consuming, especially now we’re all working remotely. By optimising and automating…

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A closer look at Atlassian Access

Introduction Back in 2018, Atlassian introduced Atlassian Access for their cloud products. This blog gives you insight into what Atlassian Access is used for, how to implement it, and tries to summarise all the pitfalls, which are not available on the Atlassian website. Why now, I hear you ask? Well, the Atlassian Cloud is nowadays…

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