Recent news & event

Have Jira Service Management check the availability of the person responsible

A new support ticket has been created but your first line support engineer(s) doesn’t always know who’s usually involved with this customer and has to check if the person is available. Retrieving this information by asking around and checking calendar availability can be time consuming, especially now we’re all working remotely. By optimising and automating…

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A closer look at Atlassian Access

Introduction Back in 2018, Atlassian introduced Atlassian Access for their cloud products. This blog gives you insight into what Atlassian Access is used for, how to implement it, and tries to summarise all the pitfalls, which are not available on the Atlassian website. Why now, I hear you ask? Well, the Atlassian Cloud is nowadays…

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