Have Jira Service Management check the availability of the person responsible

A new support ticket has been created but your first line support engineer(s) doesn’t always know who’s usually involved with this customer and has to check if the person is available. Retrieving this information by asking around and checking calendar availability can be time consuming, especially now we’re all working remotely. By optimising and automating…

Lees verder!
Secure

A closer look at Atlassian Access

Introduction Back in 2018, Atlassian introduced Atlassian Access for their cloud products. This blog gives you insight into what Atlassian Access is used for, how to implement it, and tries to summarise all the pitfalls, which are not available on the Atlassian website. Why now, I hear you ask? Well, the Atlassian Cloud is nowadays…

Lees verder!

Migrating to the Atlassian cloud

TMC ALM has helped a lot of customers making their first steps in the Atlassian Cloud or with the migration of their server instance to the Atlassian cloud. We have experienced that there are also some pitfalls which can be avoided. With this blog, we try to give you an honest overview so you can make the right decision for yourself.

Lees verder!

Atlassian is accelerating our journey to the cloud

Cloud first Over the past few years, Atlassian has made it no secret that their focus is on becoming a ‘cloud-first company’. Atlassian is known for spending a significant amount of their resources on R&D. In the past few years, the majority of these investments have been made towards cloud-related development. Resulting in a lot…

Lees verder!